We deliver crystal clear visibility into your wireless telecom services and user base. Since
1987, National Wireless has
helped thousands of businesses streamline the management of their wireless telecom assets and
delivered reduced total
cost of ownership.
Carrier Expense and Device Auditing
Complete review of all Carrier invoices to determine the status of your wireless fleet
Identification of unused lines
Identification of unknown users
Identification of device inventory and which users have which devices
Identification of divisions, groups and users that are operating outside company usage
guidelines
Service & Rate Plan Optimization
Detailed analysis of carrier billing data to reveal end-user consumption levels
Recommendations provided for optimal rate plans aligned with consumption
Implementing approved recommendations with wireless telecom carriers
Recommendations include Voice, Data, Text, Roaming, Features, Unused Lines and IoT
Reporting
Global usage and expense management
Centralized reporting for all carriers
Visibility and control of telecom spend across all levels within the organization
Managed Services
Monthly optimization of your rate plans and features to ensure lowest possible usage costs
Execution of approved recommendations with your Carriers
Cost center coding and custom allocations
Help Desk, Support & Fulfillment
Level 1 and Level 2 technical support for your end user and IT groups
Troubleshooting, break-fix, warranty exchanges and support
Procurement of new lines of service, device replacements, upgrades, accessory and warranty
and service returns
Procurement, vendor management and life-cycle tracking
Enterprise Mobility Management (EMM) administrations, implementation, policy design,
enrollments and ongoing support
Reclaim, Recycle and Reuse
Full inventory reporting of all devices including make, model, condition and value
Device evaluation, Reuse recommendations and refurbishments
Prepaid shipping labels or freight pick up for convenient return or company assets
Data deletion and factory resets
Fast processing and payments
Employee Purchase Programs
Assistance employees and their families when choosing the best device and available rate
plans
Provide employees with details concerning device upgrade eligibility and hardware discounts
Secured EPP ordering portal for devices, services and accessories
No need to shop at a carrier store
Access to special pricing and discounts not available to the general public
Equipment Leasing
We work with Tier A leasing companies to enable you to lease all the technology your mobile
workforce requires
Enjoy access to both capital and operating leases customized to your requirements
Low and convenient monthly lease payments with no large upfront capital requirement
Consulting - Mobile Strategy, Planning and Design
Plan for success and avoid common pitfalls
Working with our partners; Apple, Samsung, Bell, JAMF, IBM, and others, we
will guide you through the development of a mobile strategy to deliver
efficiency and defined return on investment. Developing a near and
long-term mobile strategy allows you to avoid common pitfalls, improve ease
of implementation and anticipate potential issues so that your training and
deployment program can address these and overcome them. Leverage our
expertise to help you get the most out of your technology investment.
How do we make this journey simple?
Discovery Call
Simply schedule a discovery call during which we will discuss your
business and share the work we have completed with others within your
industry and the ROI they have discovered as a result of deploying our
smart forms solution.
Define and Document
We will work with your to document your Assets, Operating Systems, and
current Applications so that we are able to determine what work is required
to integrate a solution into your current environment
Design
Based on your unique requirements and desired outcomes, we will design a
solution and Mobile app which is rapidly deployable. We will identify any
integration work necessary and work with your current vendors to integrate
our solution into your current systems
Solution Deployment / Field Testing
Upon approval, we provide full deployment services of the solution. As
part of the deployment, field testing is completed to validate that all
agreed deliverables that are part of the project are met.
Discovery Training
Working with your leadership and project team we will determine which
training approach will work most effective for your staff. We are able to
support both a Train the Trainer approach or have dedicated trainers
available to run live sessions at your facilities. We deliver what will
work most effectively for your staff.
How do we keep your project on track?
Our commitment is to deliver your project on time and on budget. By
leveraging our Software as a Service (SAAS) model we deliver your project
in weeks, not months or years. We assign your project a dedicated Customer
Success Manager to work through the project plan and deliverables. Through
open communication and weekly project reviews you will have a clear
understanding on the development, testing and implementation of your
project.