Why National Wireless

Experience

As a Bell partner for more than 27 years, our team of consultants is able to provide you with the perfect solution for your business and personal requirements.

Expertise

National Wireless continually invests in the development of our people. We dedicate thousands of hours annually to industry, regulatory and customer support training to insure our staff possesses the highest level of telecom expertise. Our focus on continual training has allowed us to expand our consumer and business solutions while continually improving our customer experience.

Customer Focused

Customer service is not a goal, it is a mind-set. Our team of dedicated representatives takes great pride in every client interaction. Whether you are visiting one of our Bell branded retail stores or deploying 100's of devices through our Corporate Support Team our consultants are determined to provide you with the most value possible, complete your transaction accurately, on-time and to take the time to make sure you are fully trained on how to make use of your new technology.

Our service extends well beyond the day you make your purchase or sign your contract. We offer continual support to assist with ongoing changes in your requirements, billing questions; break/fix repair services and complimentary billing analysis to make sure your services are always priced competitively.

Dedicated Account Management

Our team includes experts trained to support both Corporate and Consumer clients. Our Small, Medium and Enterprise clients are supported by a dedicated account management team that is able to recommend and implement solutions for both your Wireless and Wireline requirements. Having Bell as our technology partner enables us to reach deep within your organization and fully support your requirements. Your organization will receive solutions that best optimize your organizations needs while working with you to develop and maintain your long-term wireless strategy.  

Dedicated Corporate Client Care Group

Our Small, Medium and Enterprise accounts have full access to our Corporate Client Care Group. This dedicated team is responsible for processing all orders whether they are placed online, via email or phone. They provide answers to your day-to-day requests and ongoing support for feature and rate plan structure and review to ensure your costs are minimized.
 

E-Commerce Web-site Portal

National's e-commerce platform is fully developed and highly secure. It provides our retail and business clients with the ability to view the latest solutions available from Bell. We provide our Small, Medium and Enterprise accounts with a fully customizable web portal so you can customize the phones, devices, accessories, rate plan options and discounts per account making on-going order placement simple and time efficient.

Rapid Order Fulfillment

Our order fulfillment team processes hundreds of orders a day. We provide order confirmation and tracking information to you electronically so that you always have access to the status of your order. All orders placed online or via email or phone are shipped the next business day. National Wireless maintains significant inventory levels to make sure our order fill rate exceeds 98%.